At Wawa Northern Lights Motel & Chalets, we are committed to protecting the privacy and security of our guests’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us.
1. Information We Collect: –
- Personal Information: When you make a reservation or check-in at our motel, we may collect personal information such as your name, address, email address, phone number, and payment details.
- Guest Preferences: We may also collect information about your preferences and special requests to enhance your stay experience.
- Website Usage: When you visit our website, we may collect information about your browsing activity, including your IP address, browser type, and pages visited, to improve our website’s functionality and user experience.
2. How We Use Your Information: –
- Reservation Processing: We use the information you provide to process your reservation, communicate with you about your stay, and provide the services you request.
- Customer Service: We may use your information to respond to your inquiries, requests, and feedback, and to provide assistance during your stay.
- Marketing Communications: With your consent, we may send you promotional emails or newsletters about special offers, events, or services that may interest you. You may opt out of receiving these communications at any time.
- Improving Our Services: We analyze guest feedback and usage data to improve our services, facilities, and website functionality.
3. Information Sharing and Disclosure: –
- Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our motel, such as payment processors, IT service providers, and marketing agencies. These providers are contractually obligated to use your information only for the purposes specified by us and in compliance with this Privacy Policy.
- Legal Compliance: We may disclose your information as required by law, regulation, or legal process, or to protect the rights, property, or safety of Wawa Northern Lights Motel & Chalets, its guests, or others.
4. Data Security: –
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. We restrict access to your information to authorized personnel only and ensure that all third-party service providers adhere to strict confidentiality and security standards.
5. Data Retention: –
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights and Choices: –
- Access and Correction: You have the right to access and correct inaccuracies in your personal information stored by us.
- Opt-Out: You may opt out of receiving marketing communications from us by following the instructions provided in our emails or by contacting us directly.
- Cookies: You may manage your cookie preferences through your web browser settings. Please note that disabling cookies may affect the functionality of our website.
7. Children’s Privacy: –
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If you believe that we have inadvertently collected personal information from a child, please contact us immediately.
8. Changes to This Privacy Policy: –
We reserve the right to update or revise this Privacy Policy at any time. We will notify you of any material changes by posting the updated Privacy Policy on our website with a revised effective date.
9. Contact Us: –
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at inquiries@nlmotel.com.
By making a reservation or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.