Policy Summary

  1. Age Requirements
    • Guest booking the room must be at least 18 years old.
    • Valid government ID and credit card matching the name of the guest on booking is required at the time of check-in.
  2. Check In/ Check Out
    • Check In starts at 3 PM
    • Check Out closes at 11 AM
    • Front desk closes at 8 PM. Please contact us to inform of late arrivals.
  3. Payments
    • For online bookings, credit cards will be pre-authorized for the total amount of the stay.
    • We accept Master Card, Visa, American Express, Interact, Cash.
  4. Pets
    • Dogs are allowed in select pet-friendly rooms only.
    • Please inform us prior to your arrival if there will be any pet stays.
    • $25 per night will be charged. Taxes extra.
  5. Children
    • Children of all ages are welcome at our motel.
    • We have cribs available for infants and toddlers under the age of 2 years old.
    • Cribs are charged at $20 per night per crib.
  6. Smoking
    • Smoking is strictly prohibited in all indoor areas of the motel, including rooms, cottage and chalets.
    • $500 cleaning fee will be charged if there is smoking in any indoor areas.
    • Smoking is permitted outdoors. Please be mindful of other guests and refrain from smoking within 9 meters of an entrance or exit of the building.
  7. Cancellation
    • Motel Rooms: Free cancellation is permitted if cancelling 48 hours prior to your arrival date. If cancelling within 48 hours of your arrival date, no refunds will be issued.
    • Cottage and Chalets: Partial refund available if cancelling 7 days prior to your arrival date. $30 per day will be retained from the payment made on the reservation and remaining will be refunded if cancelled at least 7 days prior to the arrival date. Cancellations made within 7 days of arrival date or no-shows will be charged the full amount of the reservation.